Astrobot respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and protect information when you interact with our WhatsApp-based Vedic astrology service.
Section 01
Information We Collect
Information You Provide
- Phone number (used to deliver WhatsApp messages)
- Astrological details such as zodiac sign (rasi)
- Date of birth, time of birth, and place of birth (for marriage matching and personalised readings — optional)
- Preferred language (Tamil, Telugu, Hindi, English)
- Messages you send to Astrobot
Automatically Collected
- Message delivery status (sent, delivered, failed)
- Interaction timestamps
- Basic usage and diagnostic logs
Astrobot does not collect financial information, government IDs, or precise device location.
Section 02
How We Use Your Information
We use your information solely to:
- Deliver daily and weekly astrological predictions
- Send spiritual updates and planetary transit information
- Respond to your questions and preferences
- Perform marriage horoscope matching calculations
- Improve service reliability, performance, and quality
- Maintain compliance with WhatsApp and platform policies
We do not sell, rent, or trade your personal information.
Section 03
Messaging & Communication
- Astrobot sends messages via WhatsApp Business APIs
- Messages may include daily predictions, transit alerts, and spiritual updates
- Some proactive messages may be sent using approved WhatsApp templates
- You may stop receiving messages at any time by replying STOP
Section 04
Data Storage & Security
- Data is stored securely using industry-standard practices
- Access to production data is restricted and logged
- We take reasonable measures to protect against unauthorised access, loss, or misuse
While no system is 100% secure, we continuously improve our safeguards as the platform grows.
Section 05
Data Retention
We retain user data only as long as necessary to provide Astrobot services and meet operational and legal requirements. You may request deletion of your data at any time by contacting us.
Section 06
AI & Third-Party Processing
Google Gemini API
Your astrology questions and astrological context may be processed by Google Gemini AI to generate responses. We do not share your personal identity with Google — only your question and relevant astrological context. Subject to Google's Privacy Policy.
Prokerala Astrology API
For marriage matching and horoscope calculations, birth details (date, time, place) are sent to Prokerala's API for astrological computation.
WhatsApp / Meta
Messages are delivered via WhatsApp Business API operated by Meta Platforms, subject to Meta's Data Policy.
All third-party providers are required to follow appropriate data protection standards and process your data only for the purposes described above.
Section 07
Your Rights
You have the right to:
- Access the information we hold about you
- Request corrections or deletion
- Opt out of communications
- Withdraw consent at any time
To exercise these rights, contact us at the details below.
Section 08
Children's Privacy
Astrobot is not intended for children under the age of 13. We do not knowingly collect data from minors.
Section 09
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the app or via updated documentation.
Section 10
Contact Us
Questions or concerns about this Privacy Policy?